If you choose to use our website, then you agree to the collection and use of information in relation with this policy.
Information Collection and Use
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us. We will not sell or rent this information to anyone.
We will use your information to fulfil any orders place and/or respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
We want to inform you that whenever you visit our Site, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
We may employ third-party companies and individuals due to the following reasons:
To facilitate our services through the Site;
To provide the services on our behalf;
To perform related services; or
To assist us in analyzing how our Site is used.
To run ads on our behalf
These third parties may have access to your personal information to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
We value your trust in providing us your personal information and we strive to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
Our Services do not address anyone under the age of 18. We do not knowingly collect personal identifiable information from children under 18. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
TERMS AND CONDITIONS AND REFUND POLICY FOR TOPSAIL HEMP, LLC.
You must read and agree to these Terms and Conditions before ordering any products from the Website. By placing your order you agree to be bound by the following Terms and Conditions:
I understand the statements regarding these products have not been evaluated by the Food and Drug Administration. This Product is not intended to diagnose, treat, cure or prevent any disease.
I understand I should not use this information to diagnose or treat any health problems or illnesses without consulting my doctor. I also understand that the products listed on this website are not intended or to be used to treat any type of medical condition. I understand that I might be billed under TopSail Products.
TopSail Hemp is not intended for use by persons under 18 years of age. Consult a physician before using any of our Products if you have any medical condition including, but not limited to, strokes, high blood pressure, heart, liver, kidney or thyroid disease, diabetes, anemia, depression, anxiety, other psychiatric conditions, a family history of these or other medical conditions, or if taking any prescription, OTC and/or other medications.
Terms and Conditions:
We stand behind the products we manufacture and guarantee that they are brand new, authentic, and in original packaging.
Return and Refund Policy:
All standard products come with a 30-day, money-back guarantee for new and unopened products based on the delivery date as provided by the shipper. To receive a refund or to return products please contact our customer support team at firstname.lastname@example.org For all products in excess of 30 days are considered final.
If any products arrive damaged, broken or part of your order is missing. You must notify the Company within 3 days of delivery.
Given the uncertainty and rapid pace of change of relevant laws, TopSail Hemp makes no representation as to the legality of hemp under laws applicable to you. Purchases are at your own risk.
The TopSail Hemp shall not be held liable for the medical claims made by customer testimonials. The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products and the testimonials made have not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from health care practitioners. Please consult your healthcare professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act requires this notice.
These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease or ailment. The TopSail Hemp assumes no responsibility for the improper use of these products. We recommend consulting with a qualified medical doctor or physician when preparing a treatment plan for any and all diseases or ailments. The TopSail Hemp does not make any health claims about our products and recommend consulting with a qualified medical doctor or physician prior to consuming our products or preparing a treatment plan. It is especially important for those who are pregnant, nursing, chronically ill, elderly or under the age of 18 to discuss the use of these products with a physician prior to consuming. You must be 18 years or older to visit this website and/or purchase TopSail Hemp products. The information on our website is intended to provide general information regarding our products and is not to be construed as medical advice or instruction.
TopSail Hemp ships to all 50 states within the United States, under certain exceptions.
Order fulfillment usually takes 1-2 business days (excluding weekends). All orders are shipped with USPS, under certain exceptions. We may use FedEx, UPS or other shipping providers if needed.
By making a purchase you are demonstrating a clear understanding that we are selling these products as containing hemp. These statements have not been evaluated by the FDA and are not intended to diagnose, treat or cure any disease, always check with your physician before starting a new dietary supplement program. We are committed to complete compliance with FDA regulations and as such, because these products have not been evaluated by the FDA, we make no claims as to any benefits for products containing hemp. If you decide to purchase our products, you are purchasing these products with the understanding the present status of hemp products.
Please email email@example.com if there are any issues with the product you received.
If you are still wanting to return your unopened product and it is within 7 days of receiving it, please see our Returns Process below.
No RMA is needed and the customer is responsible for return shipping costs. If you have any questions about whether your product is eligible for Returns, please feel free to email us.
*Please also note that we do not have a money back guarantee, as hemp does affect everyone differently. We are not able to accept back any product that has been opened or used*
1) Email us at firstname.lastname@example.org ASAP to alert us that you will be returning your UNOPENED product within the 7-day time limit and to request the Return Shipping Address.
2) Once you have shipped your product back to us – please also email the tracking number to email@example.com so we can keep an eye out for it.
3) Once we receive your package back at our facility and can confirm it’s condition, we will then issue a refund for the unopened product and email you a confirmation. Please allow 7-10 days for the refund to post to your statement.
*If you have any questions regarding our return policy please email firstname.lastname@example.org.*
All TopSail Hemp products purchased via retail, Your acceptance of the terms of purchase means you agree to and understand the refund policy.
The TopSail Hemp will only accept returns and refunds from purchases made on TopsailPets.com. The TopSail Hemp will not allow returns from a purchase made in a retail store.